cscron runs the CSM's day: an overnight health pulse before you log in, an ARR-weighted at-risk digest, renewals forecast 90 days out, expansion signals turned into drafted moves, and customer touches written for your yes — so nothing in your book slips because no one was watching.
cscron is a set of scheduled tasks. This is the default week — every task drafts, none of it sends without you.
| When | What runs |
|---|---|
| M–F · 6:30am | Health pulse — overnight health, usage, and sentiment movers across your book (read-only) |
| M–F · 7:00am | At-risk digest — churn-risk accounts ranked by ARR × risk, with the play for each |
| M–F · 8:00am | Onboarding tracker — milestones and blockers across every new account |
| M–F · 5:00pm | Customer touch drafts — up to three customer touches drafted (ledger-gated) |
| M–F · 6:00pm | Reply tracker — customer replies scanned, hot responses drafted |
| Mon · 8:00am | Renewal forecast — renewals in the next 90 days, the risk on each, and the play |
| Wed · 8:00am | Expansion signals — upsell and cross-sell signals by account, turned into a drafted move |
| Fri · 4:00pm | Portfolio scorecard — health, tiering, renewals, and expansion across your whole book |
| M–F · 7:15pm | Brain synthesis — the learning loop turns the day’s runs into lessons |
A 90-day renewal forecast keeps every upcoming renewal in view with its risk and the play to run — so the save conversation starts in time, not the week before.
Unused seats, adopted features, and growth signals become a drafted upsell aimed at the account that’s ready — not a blanket campaign.
Customer touches are drafted and rate-limited by a contact ledger so accounts never get over-messaged. Nothing reaches a customer without your yes.
Anything that reaches a customer waits for your yes. Touches, save plays, expansion nudges: drafted for you to send, never sent for you.
Runs in your own Claude Cowork on your CRM and success tools. cscron holds no third-party tokens and never sees your model bill.
Licensed and steered from salesascode.com · siblings: gtmcron.com · salescron.com · leadercron.com · secronjob.com · partnercron.com · bdrcron.com · crocronjob.com