Terms of service.

1. The service

Sales as Code (the "Service") is a sales-operating-system web app provided by salesascode ("we", "us"). The Service is currently in active development; features may change, and we may add, remove, or modify functionality at any time. We'll give reasonable notice of material changes that affect data or pricing.

2. Your account

You're responsible for keeping your account credentials safe. If you sign in with Google, the security of that Google account is your responsibility. You agree to provide accurate information at signup and to keep it current. We may suspend or terminate accounts that we reasonably believe are being used to abuse the Service, violate these terms, or harm other users.

3. Acceptable use

Don't use the Service to:

• Violate applicable law, including data-protection, anti-spam, and export-control laws.
• Send unsolicited bulk email or spam, including via integrations you connect.
• Scrape, reverse-engineer, or attempt to derive the Service's source code beyond what is publicly available.
• Resell access to the Service or share a single seat across multiple users.
• Upload content that infringes third-party rights, contains malware, or is unlawful.
• Probe, scan, or attempt to breach our security measures without prior written consent.

4. Purchases and billing

• What we sell. One thing: a seat, at $99 per person per month or $1,089 per person per year, licensing every one of our 9 sales roles (gtmcron, salescron, leadercron, secronjob, partnercron, bdrcron, crocronjob, cscron, and supportcron), which run on a schedule on our servers. The current price is on the pricing page at the time of purchase.
• Seats and quantity. Your subscription bills for the number of seats on it. Adding somebody to your team adds a seat and is charged pro rata from the day they join; removing them lowers the count. You are the customer for every seat on your subscription and are responsible for what the people holding them do with the Service. The subscription renews on the interval you chose, monthly or yearly, and you can cancel it from your billing portal at any time. See Refunds and cancellation below for what happens to the rest of the period you have paid for. If we make a material breaking change or have an extended outage, contact us and we will make it right.
• Buying on a product domain. Each role has its own marketing site (gtmcron.com, salescron.com, leadercron.com, secronjob.com, partnercron.com, bdrcron.com, crocronjob.com, cscron.com, supportcron.com). These sites are operated by the same company that operates salesascode.com; every purchase, account, and subscription is processed and held on salesascode.com and is governed by these terms regardless of which site referred you.
• What you bought before. We previously sold per-role annual subscriptions, a Founder plan, a Team on Cron seat bundle, one-time plugin licences, plugin bundles, the full suite, and an All-Access membership. None of them is sold any more. Everything already bought keeps working on the terms it was bought on: the subscriptions renew as before until you cancel them, and the one-time licences remain perpetual, including updates while the plugin is offered.
• Enterprise terms. We also agree terms directly with larger organisations: an MSA or DPA on your paper, a security review before signature, invoicing against a purchase order, and enforced single sign-on. Those are negotiated rather than published, and where a signed agreement and these terms conflict, the signed agreement governs.
• Taxes. Prices are exclusive of any applicable sales tax, which is added at checkout where required.

5. Refunds and cancellation

All sales are final. We do not give refunds. What you can always do is stop the next charge, and you keep everything you have already paid for until the period it covers runs out.

• Cancel any time. Cancel from your billing portal in Settings. Cancelling stops all future renewals straight away, and there is nothing to cancel in advance of: there is no trial and no free tier, so you are never on a clock you have to remember.
• You keep what you have paid for. Your access continues to the end of the month you have already paid for, or the end of the year if you pay yearly, and then stops. Nothing is cut off the moment you cancel.
• We do not prorate or refund the unused part of a period, except where the law below says otherwise. Cancel when it suits you; the date does not change what you pay.
• Seats you remove are not a refund. Lowering your seat count mid-period is a change to a live subscription, and Stripe credits the difference against your next invoice rather than returning money.
• One-time licences are perpetual and are not refunded, because there is nothing to cancel: you keep the licence.
• If we break it, we fix it. A material breaking change or an extended outage is on us. Contact us and we will make it right in service, which may mean extending your period at no charge. It does not mean money back.

The one exception, and it is not ours to remove. Consumers in the EU and the UK. If you buy as a consumer rather than for a business, you have a statutory right to withdraw within 14 days of purchase and receive a refund. That right is yours by law: "all sales are final" above is our commercial policy and cannot override it, we will not ask you to justify it, and nothing you agree to here waives it. Where you have asked us to start the service immediately within those 14 days, we may deduct a proportionate amount for what you used before withdrawing.

To request a refund or ask about one, email us from the address on your account. The contact page has the address.

6. Plugins and licensing

• Licensed, not sold. The plugins are licensed to your account, not sold. Use requires an active, authenticated Sales as Code account that is entitled to the plugin. You may not resell, sublicense, or redistribute the plugins.
• Where they run. The plugins run on our servers, on a schedule, with the tools and accounts you connect. We custody your connection tokens encrypted and read them on the schedule to do the work. By default they draft and stage work for your review, and you choose where the drafts land.
• Automated publishing and your authorization. For channels you explicitly connect and enable for automation, and only after an automated brand-safety check, the plugins may publish content on your behalf to those accounts (for example, your own social profile). Anything that reaches a person directly, cold email, replies, and any channel where automation is disallowed or would risk account suspension is always held for your approval; the plugins never post there automatically. You set the publishing mode per channel, and by enabling a channel for automation you authorize the plugins to publish to it on your behalf under that setting.
• Your responsibility. You are responsible for what the plugins produce and publish under the modes you enable, for the content you approve, and for complying with the terms of the tools and accounts you connect and with anti-spam and data-protection law. You can switch any channel back to draft-only at any time.
• Telemetry and brain sync. When connected, the plugins send run metadata and brain state to your account so your dashboard can roll it up. This is metadata-first and never includes raw third-party contact data by default. See the Privacy policy.

7. Your data

You own the content you put into the Service. We need a limited licence to host, process, and display it so the Service can function (e.g. running it through Anthropic's API to answer your brain questions). This licence terminates when you delete the data or your account. We never use your data to train models for anyone else.

How we collect and process data is detailed in our Privacy policy.

8. Third-party services

When you connect a tool (Google, Salesforce, Outreach, etc.), you authorise us to access that tool on your behalf through the scopes you grant. Your use of those tools remains governed by their own terms. We're not responsible for outages, data loss, or policy changes at third-party providers.

9. Availability and support

We aim for high availability but make no uptime guarantees during the current phase of development. Planned maintenance windows will be announced in-app where possible. Brief unplanned outages may occur.

Support. Reach us from Support in the product, or by replying to any email we send you. On a paid plan we respond by email within one business day. Business days are Monday to Friday, excluding public holidays in our stated jurisdiction. That is a response, not a resolution: some problems take longer to fix than to answer, and we will say which we are doing. Free accounts get best-effort support with no committed response time.

Where the pricing page or a plan description says "priority support", it means the one-business-day commitment above. We do not currently offer paid support tiers beyond it, and we do not operate a 24/7 or severity-based SLA. If you need one, say so before you buy and we will tell you honestly whether we can meet it.

10. Intellectual property

The Service, including the salesascode name, logo, code, and visual design, is our property or licensed to us. You don't acquire any rights to those by using the Service beyond the right to use the Service per these terms.

11. Warranties

The Service is provided "as is" and "as available." We don't warrant that it will be uninterrupted, error-free, secure against every conceivable threat, or that it will meet every business requirement you have. Use of the Service is at your own risk.

12. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data, even if advised of the possibility. Our total cumulative liability arising out of or relating to the Service is limited to the amount you paid us in the twelve months preceding the claim.

13. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your use of the Service in violation of these terms or applicable law.

14. Changes to these terms

We may update these terms from time to time. If a change is material, we'll surface a notice inside the product. Continued use after a change means you accept the new terms.

15. Governing law

These terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-laws principles. Any disputes will be resolved in the state or federal courts located in Cook County, Illinois, and you consent to the jurisdiction of those courts.

16. Who operates this service

This service is operated from the State of Illinois, United States. The registered entity name and address are not yet published here; write to admin@salesascode.com for them.

17. Contact

Questions about these terms: admin@salesascode.com.