Signal Router
Every caught signal with the play it triggers, its SLA, and its escalation, so an inbound lead gets a proposal in minutes.
Overview
Signal Router is the actionable view of the fast lane: the sub-five-minute path beside the daily schedule for signals that lose their value in minutes. An inbound form, a champion leaving, a usage spike, each arrives, is classified, and gets a play. This page shows what happened to each one and what it needs from you next.
The hand-off each play produces
Every routed signal produces a concrete hand-off, deterministically from its play. An inbound lead (route-and-book) drafts a reply proposing meeting times for you to approve and send. A usage spike queues a cscron expansion play; a usage drop queues a cscron save play; a champion change alerts the AE on salescron; a high-intent visit queues gtmcron enrichment and scoring. The router recommends and drafts, a human approves: nothing is booked or sent automatically, and route-and-book never holds a slot until the buyer picks one.
SLA and escalation
Each signal carries a target response time (five minutes for an inbound lead, thirty for a churn signal). The page tracks whether each met its SLA and reports the adherence rate. When a signal breaches its SLA and is still unhandled, it escalates: first notify the owner, then, once a full SLA window has passed, reassign it so a slow owner never sits on a hot lead. Mark a signal handled when you have actioned it, or reassign a breached one.
Nothing is fabricated
A signal with no play is recorded only, not acted on. The SLA status, the escalation, and the proposal draft are all derived deterministically from the signal, so the same signal always produces the same hand-off, and nothing here is a completed action the system did not actually do.