# cscron · Docs · Sales as Code [← All feature docs](https://salesascode.com/docs/library) Feature docs · /get-started/cscron # cscron The customer success manager's day on scheduled agents: a daily health pulse, an ARR-weighted at-risk digest, onboarding tracking, renewal forecasts, expansion signals, ledger-gated customer touches, and a book scorecard. [Open cscron →](https://salesascode.com/get-started/cscron) [All docs](https://salesascode.com/docs/library) ## Overview cscron runs a customer success manager's post-sale day on a schedule, on our servers. **Three tasks run on a clock:** a daily reply scan that drafts responses for the accounts that answered, a Monday value-realized pass folded into the health score, and a customer QBR on the first of the month built from usage, outcomes and open risks. **Five more run on demand:** expansion signals, post-close handoff, customer-touch drafts, the advocacy engine, and score narration. Scheduled tasks fire in the runtime's 06:15 UTC window. Everything is draft-first, and there is nothing to install. Customer touches are **ledger-gated**: a contact ledger rate-limits outreach so accounts are never over-messaged. ## Get started - Subscribe at [/pricing](https://salesascode.com/pricing#products) ($250/yr), then follow [/get-started/cscron](https://salesascode.com/get-started/cscron). - Open your [console](https://salesascode.com/cscron/console) and connect your CRM, inbox, and customer-success tools in **Settings**. We custody each token encrypted and read it on the schedule; there is nothing to install. - In the console, run setup (*"run cscron setup"*). The wizard collects your identity, book, and health signals, verifies connectors, registers the scheduled tasks, and writes your config. - Choose where drafts land in **Settings**: an in-app draft queue, your Google Drive, or your mailbox as a draft. Nothing is sent without your approval. ## Connectors it uses You connect these in the console and we custody the tokens encrypted, reading them on the schedule: your CRM, inbox, and customer-success / usage tools. The wizard verifies each and skips gracefully what you don't have. ## Built-in CSM craft library cscron ships with a deep, cited **CSM craft library** so your customer drafts read like a seasoned success manager from day one, before you have uploaded a thing. It covers value realization (measuring the outcome the customer bought, not logins), the health-score framework, proactive health intervention on leading indicators, onboarding milestones and time-to-first-value, the QBR that reframes value to the executive sponsor, the renewal playbook, expansion timing, and executive-sponsor engagement. On your first scheduled run these notes seed your knowledge library, so every AI draft grounds on real CSM method instead of generic prose. This craft grounds *how* to run an account. Your **proof points**, the outcomes, usage figures, and named wins a draft cites, come only from the sources *you* upload in the console Library tab, so a draft never presents a playbook line as your customer's result. Full grounding model: [Persona Console](https://salesascode.com/docs/library/persona-console). ## Licensing & the control plane Your licence is checked before a run, never during one. The scheduler enumerates only the tenants whose cscron subscription is current, so a lapse means the next run is not scheduled, and a run already under way is never cut off. Every run reports its telemetry to your [Rollup](https://salesascode.com/rollup) either way. Details: [Licensing & renewal](https://salesascode.com/docs/library/licensing). ## Your console (runs on our servers, nothing to install) **By the numbers (live).** cscron ships **8** hosted skills, **3** of them on an auto-run schedule (daily driver: `value-realization-tracker`). Tier: front-line. These counts are read from the live registry, not hand-typed. cscron has a control surface in your browser at [/cscron/console](https://salesascode.com/cscron/console). It drives the **hosted runtime** that runs cscron's agents on our servers on a schedule, so nothing depends on you keeping an app open. Scheduled work runs on a metered key (ours by default, capped and priced into your subscription, or **your own** Anthropic or OpenRouter key). Bedrock is built but not accepting keys yet; Settings shows it as coming soon until the transport is validated. - **Schedule.** A runtime on/off switch, plus every skill with its cadence and tier. Toggle any skill or run one now. - **Draft queue and Runs.** Review the drafts your runs produced and see what ran, when, and what it cost. - **Live coach (front-line seats).** On-demand interactive coaching: practice a live buyer roleplay, build a pre-call brief for a connected meeting, or draft a reply to an inbound thread. Draft-only, on your budget, nothing sent. - **Build.** Probe an MCP server you have already connected to see the tools it offers, and check a custom skill draft against the same compiler the fleet runs. Both are read-only: probing lists tools without calling one, and validating saves nothing. - **Settings.** Budget meter, identity, and bring-your-own-key. **Delivery.** Output is draft-first and lands where you choose: your in-app draft queue by default, and optionally your Google Drive "Accounts" folder. For a security-strict team that needs real Gmail or Outlook drafts and CRM writes on their own credentials, an optional self-hosted path (n8n on your own machine) is available. Nothing is ever auto-sent. Full walkthrough: [Persona Console](https://salesascode.com/docs/library/persona-console). --- More for agents: [llms.txt](https://salesascode.com/llms.txt), [full reference](https://salesascode.com/llms-full.txt), [OpenAPI](https://salesascode.com/openapi.json), [sitemap](https://salesascode.com/sitemap.xml).